Do you offer international shipping?
Can I go in the water with my medallion?
If I order today, when will I receive it?
What are the sizes of the medals?
The Small is 1/2" diameter, smaller than a dime. The Medium is 3/4” diameter, about the size of a Penny. The large is 1” in diameter, about the size of a Quarter. The small comes on an 18" Aluminum Ball Chain, the Medium and Large come on a 24" Aluminum Ball Chain.
I'd like a shorter chain. What should I do?
A cool thing about the ball chain is that it's customizable to any length- just use regular scissors and snip it to be however short you'd like!
My Get Back merch is broken/damaged. What do I do?
Have no fear! All of our necklaces and bracelets have a 1-year warranty, which means we’ll replace the damaged item within a year from the time of purchase. To get a replacement, email firstname.lastname@example.org with your name, shipping address, order number (if available) and a picture of your damaged item.
I got my necklace and realized I'd prefer a smaller/larger medallion, may I exchange it for a different size?
How do I return an item for a refund?
My package is missing! Now what?
Still haven’t received your order even though your order status says “delivered”? Try checking with your neighbors first to make sure the package didn’t get delivered to their house instead.
Can my rep code be used on top of other discount codes?
What are the reward tiers?
1 SALE: Congrats! You'll receive your official rep pack including our retro keychain!
3 SALES: You're killing it! You'll receive a package with a free necklace, ring, and stickers!
5 SALES: Yewww! Get Back t-shirt comin' at ya!
How do I track my sales and commission?
You can log into you your affiliate account on www.refersion.com with the username and password you created while signing up to track your sales and commission you earn.
*Unfortunately Refersion doesn't allow you to see who purchased using your code.
How do I get paid?
We pay our reps through PayPal. It's free and easy to set up & link to your Refersion account. If it's not linked, you won't be able to receive your commissions. While signing up, you can fill out your PayPal email address in the field titled “PayPal email address”. If you forget to fill out this field while signing up, no worries! You can log into your Refersion account and add it under your settings to fix it!
Reps are paid their commissions at the end of each month! You will receive an email from Paypal when that is done.